Frequently Asked

Timelines depend on the package: Starter Pack (1 page) typically takes 2–5 days. Business Pack (3–6 pages) takes 7–14 days. Pro Pack (6–9 pages with advanced features) takes 14–21 days. These timelines assume prompt feedback and content from your side. We send a detailed project timeline on day one.

Yes — all web development packages include domain registration and 1 year of hosting at no extra cost. After the first year, hosting renewal is at standard market rates (approximately 50–100dt per year depending on the plan). We'll notify you 30 days before renewal.

To get started, we need: your logo (or we can help create one), a brief description of your business and services, your brand colors and any visual references you like, and any specific content you want on the site (text, photos, etc.). We handle everything else — structure, design, images, and all technical setup.

Absolutely. Many clients start with the Starter Pack to launch quickly, then upgrade to Business or Pro as their business grows. Existing clients receive a preferential upgrade rate — you only pay the difference plus a small migration and restructuring fee. Contact us anytime to discuss an upgrade.

Yes, every website we build is fully responsive across all devices — desktop, tablet, and mobile. Mobile performance is a priority, not an afterthought. We test on multiple screen sizes before delivery.

We create and distribute content across relevant social platforms targeting your specific audience demographic. All views are from real, engaged users — not bots. You receive live progress updates during the campaign and a full delivery report at the end including view counts, reach, and engagement metrics.

Starter Boost (30K–60K views): 7–10 days from campaign launch. Growth Boost (60K–120K views): 10–15 days. Custom enterprise campaigns vary based on scope. We begin content preparation within 1–2 days of order confirmation and payment.

Distribution is tailored to where your target audience is most active. We typically use a combination of social media platforms popular in your target market. During onboarding, we discuss your audience and select the best channels for your campaign goals.

We require 50% upfront to begin work and 50% upon delivery. This applies to all web development packages. For sponsor campaigns, full payment is required upfront before the campaign launches. For bundles, the same 50/50 structure applies. Payment is accepted via bank transfer or cash.

No. The price you see is the price you pay. The only additional cost after the first year is hosting renewal (approximately 50–100dt/year, standard market rate). We discuss all costs upfront before any work begins — no surprises, ever.

We work collaboratively throughout the project with regular check-ins and revisions. If you're not satisfied at delivery, we revise until you are — this is included in the price. We don't release the final 50% until you've approved the work. Our 100% client satisfaction rate reflects our commitment to getting it right.

Yes. Business Pack includes 1 month of post-launch support. Pro Pack includes 2 months. Starter Pack clients receive 2 weeks of free support. Bundle clients receive FREE 30-day post-launch support. After the included support period, we offer affordable monthly maintenance plans — ask us for details.

Our average response time is under 24 hours, and for active clients it's typically within a few hours during working hours. The fastest way to reach us is always WhatsApp. For new project inquiries, we aim to respond the same day.

It depends on the package. Business and Pro pack websites include admin dashboards that allow you to manage content, products, and orders independently. For Starter pack sites, content updates are handled by us — minor text and image changes are included during the support period at no extra charge.